FAQ – Frequently Asked Questions

What do I need to consider before subscribing to an EV?2020-12-01T00:27:51+00:00
  1. Charging
    • You need to have a parking space at home or work that is within 5m to a power source to charge the car.
    • The car does not need to be in a garage, as long as the charging cable can be connected directly from the power source to the car without an extension cable
  2. Distance per charge
    • You travel up to 100km per day and have the capacity to charge it overnight when the battery is low
    • Hyundai Ioniq go up to 250km on a full while the Nissan Leafs go up to 100km (+/- 20% variant depending on drive terrain, a/c powered, etc.) 
What is your lowest weekly payment for a small automatic car?2023-09-28T21:52:48+00:00

We have a wide range of vehicles and Subscription plans to suit everybody’s needs, currently, our lowest-priced available vehicles start from $189/week on an Entry Subscription plan.

How much bond upfront do you need to lease a car?2022-07-29T00:17:00+00:00

With our Turners Subscription service, there is no bond fee required. Once you select and are confirmed into a Turners Subscription vehicle, we will charge the first 15 days of your subscription cost upfront, this is then followed by payments deducted every 15 days for the duration of your subscription.

Are you cheaper than renting?2023-09-28T21:53:20+00:00

Yes, we are cheaper than renting. Our Subscriptions starts from $189/week which is $27/day for a small hatchback. This can be compared to $87/day when it comes to renting a small hatchback.

How to charge an EV2020-12-01T00:39:08+00:00

EVs can be charged in 2 ways:

  1. Slow charge from any NZ plug point – this will take anywhere from 10 – 12 hours from 20% to 90%+
  2. Fast charge from any fast charging stations around the country. See www.plugshare.com or download the app for more info.

All our EVs come with charging cables that enables you to charge your EV from home. We highly recommend slow charging your EV if time allows as this would preserve the longevity of the battery.

How long does it take to charge an EV2020-11-03T02:36:47+00:00

The time required to charge electric vehicles varies widely depending on the model of the car, age of the battery and which port / EVSE you are charging with. As a guide for reference see below from our EV fleet:

2017 Hyundai Ioniq and 2015 Nissan Leaf

  • Fast charge: 3 – 5 hours
  • Home charge: 15 – 18 hours
Can I charge my EV in the rain?2020-12-01T00:40:31+00:00

Yes, you can. EV charging cables and charge ports are waterproof.

How far can I drive on a full charge?2020-12-01T00:43:37+00:00

Distance varies depending on the make and model, battery’s state of health (SOH), driving style and terrain but as a guide, distance per full charge are as below:

  • 2017 Hyundai Ioniq: 240 km on a full charge
  • 2015 Nissan Leaf: 100km on a full charge
  • 2014 Nissan E-NV200: 100km on a full charge
What is Car Subscription?2020-06-30T01:59:58+00:00

Turners Subscription is a vehicle subscription service where you pay a fixed monthly subscription fee depending on the package you choose for the right to drive the vehicle of your choice. As a subscriber, you are also entitled to switch vehicles once every 30 days depending on your needs. Your subscription fee will cover comprehensive insurance, maintenance and service, RUC (if applicable), WOF and roadside assistance – all you need to pay is petrol

Why would I subscribe rather than buy a car?2020-06-30T01:59:25+00:00

There are many advantages of car subscription compared to buying a car. To buy a car, you need to save the full amount before you can use the car, which may take months or years. A Turners Subscription is charged every 15 days so you can get into a car more quickly. Buying a car also takes a lot of time researching, inspecting and negotiating. A car subscription can be set up easily online, saving you precious time. Buying a car is a long term purchase, you can’t buy and sell easily as your needs change, but with a Turners Subscription you can change your car every month. When you buy a car you have to pay for insurance, registration and servicing individually, a big hassle and difficult to afford if they all occur at the same time. All of these costs are included in one simple monthly subscription, helping you budget and letting you focus on living your life.

Will I be able to claim the full subscription cost as a business expense?2023-09-14T22:52:38+00:00

If you subscribe to a vehicle that is only used for business purposes, you should be able to claim the full subscription cost as a business expense. If you use your vehicle for both business and personal trips you will need to work out how to allocate costs correctly.

Whether or not you can claim a business tax deduction will depend on your personal circumstances.  In all cases we advise discussing this with your accountant.

How does car subscription compare to saving up and purchasing a car?2020-06-30T01:56:10+00:00

It takes ages to save money! And while you are saving you don’t have any wheels. With a Turners Subscription you can get into a car much quicker and the major items like insurance, registration and maintenance are wrapped up in one simple monthly payment.

How does car subscription compare to a car loan?2020-06-30T01:57:00+00:00

To get a car loan, you usually need to save up a deposit, provide lots of documents and fill in loads of forms and then pay interest on the money you borrow. And then there is still a chance that you may not qualify for a loan as credit restrictions are getting tighter. A loan is usually for a fixed term, so if your circumstances change, like an extended holiday, a new job or a new addition to the family, it’s hard to get out of the loan and sell your car for a new one. With a Turners Subscription, there are no long term contracts, just a minimum subscription period of one month. If things change, simply Switch your car for another one, pause or stop the subscription.

How does car subscription compare to a car lease?2020-06-30T01:56:32+00:00

A car lease typically locks you in for up to four years and there can often be a big payment at the end. If you cancel the lease before the end, there can be large penalties for breaking the contract. A Turners Subscription is much more flexible, you can Switch to a different car once every 30 days, pause or stop the subscription at any time.

What types of cars are available?2020-09-22T03:03:18+00:00

We have a range of hatchbacks, sedans, SUVs and EVs to choose from. 

How can I Switch cars?2020-06-30T01:58:05+00:00

Simply contact Turners Subscription when you want to Switch a car and we will help you find the best car for you. You can Switch once every 30 days.

How much does a car subscription cost?2022-11-22T20:42:42+00:00

That’s up to you! You can choose the car and the cost to suit your lifestyle.

What subscription plans are available?2020-09-22T03:04:33+00:00

We have three different plans available to suit your budget and lifestyle.

View car subscription plans.

What is the minimum subscription period?2020-06-30T01:57:20+00:00

The minimum Turners Subscription period is 30 days.

Do I need to save for a deposit?2020-06-30T01:55:39+00:00

No deposit needed. With Turners Subscription, you pay a monthly subscription for the car. We even break the monthly subscription payment into one payment every 15 days, making it easier to manage your finances. 

What is included in a Turners Subscription?2020-06-30T01:52:28+00:00

With a Turners Subscription you get a great car including insurance, registration, maintenance and roadside assistance. In addition, you can Switch your car every 30 days.

Is insurance included?2020-09-22T03:06:21+00:00

A Turners Subscription includes insurance coverage for all approved drivers. The damage liability starts from as low as $500, depending on the option you choose.

How much do I pay and when?2023-04-04T02:35:00+00:00

To help you manage your finances, your monthly recurring subscription fee will be charged in two instalments. You will pay 50% at the commencement of the subscription and then the next payment is due 15 days into your subscription. You can pay by credit card, debit card, Visa, and Mastercard.

Who can subscribe to Turners Subscription?2020-06-30T01:54:46+00:00

To subscribe to Turners Subscription you have to be over 21 years of age, have a full New Zealand Drivers Licence and a valid credit card.

How many free km are included?2020-09-22T03:07:44+00:00

Up to 2,800 free kilometres are included per month. When you start your subscription, you can choose how many free km you would like to be included with your subscription by choosing an Entry, Standard or Premium option.

What information do I need to provide?2020-10-01T04:48:58+00:00

You will need to provide basic personal information and upload a copy of your New Zealand Drivers Licence and the identification page of your passport confirm your identity. To confirm your subscription, you will need to consent to a credit check.  

Full details are available in our Subscriber Terms & Conditions.

How do I cancel my subscription?2019-07-25T05:16:37+00:00

You can cancel your subscription at any time by giving 30 days notice in writing.

Where else can I charge an electric vehicle?2022-08-16T20:52:29+00:00

There are hundreds of fast charging spots around the country. See www.plugshare.com or download the app for more info.